Refund and Cancellation Policy

At New Age Holidays, we strive to offer maximum flexibility and transparency when it comes to cancellations and refunds. Please read the following terms carefully before making a booking.

1. Cancellation by Customer

If you wish to cancel your booking, please notify us in writing (via email or WhatsApp). The cancellation charges will be applicable as follows:

Cancellation Timeframe	Cancellation Charges
30 days or more before departure	10% of the package cost
15 – 29 days before departure	25% of the package cost
7 – 14 days before departure	50% of the package cost
Less than 7 days before departure	100% (No refund)

Note: These are general guidelines. Cancellation charges may vary based on specific airline, hotel, or tour operator policies.

2. Cancellation by New Age Holidays

In rare cases, if we have to cancel your trip due to unforeseen circumstances (e.g., natural disasters, government restrictions, low bookings), we will offer:

A full refund of the amount paid, or
An option to reschedule or apply the amount as a credit for a future trip

We will not be liable for any additional expenses incurred by you (e.g., visa, insurance, or other personal bookings).

3. Non-Refundable Components

Certain bookings may be non-refundable, including but not limited to:

Flight tickets booked under special fare or promo deals
Hotel reservations with non-refundable clauses
Visa processing fees
Travel insurance premiums
Convenience/booking charges

These amounts will be clearly mentioned at the time of booking.

4. Refund Processing Time

Once your refund is approved, please allow:

7–14 working days for domestic package refunds
14–21 working days for international package refunds

Refunds will be processed through the original payment method.

5. How to Cancel

To cancel a booking, contact us at:

📧 support@newageholidays.com
📞 +91-75086-60909 (Call or WhatsApp)

Include your booking reference number, full name, and reason for cancellation.

6. Important Notes

Refunds will be made after deducting cancellation charges and any third-party fees.
No refunds will be made for unused services (e.g., missed flights, hotel nights).
In case of last-minute cancellations due to personal reasons, no refund will be applicable unless specified.

If you have any questions regarding this policy, feel free to reach out. Our goal is to assist you fairly and transparently.